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Privacy

Last updated: March 28, 2026

This Privacy Policy explains how EASYMOVE TECHNOLOGIES CANADA INC ("https://www.caeasymove.com", “the Site”, “we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit, use our services, or make a purchase from the Site.

We are committed to protecting your privacy and complying with applicable Canadian privacy laws, including the federal Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation (such as Alberta's PIPA, British Columbia's PIPA, and Quebec's Act respecting the protection of personal information in the private sector / Law 25).

1. Meaningful Consent

By using the Site or providing us with your Personal Information, you provide your implied or express consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy. You have the right to withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice, by contacting our Privacy Officer (see Section 11).

2. Collection of Personal Information

Under Canadian law, “Personal Information” refers to any information about an identifiable individual. When you visit our Site, we collect information about your device, your interactions with the Site, and information needed to fulfill services and process your orders.

Device Information

  • Examples: Browser version, IP address, time zone, cookie data, pages or products viewed, search terms, and site interactions.

  • Purpose: To load the Site properly, optimize technical performance, and improve user experience through analytics.

  • Collection Method: Automatically collected via cookies, log files, web beacons, tags, or pixels.

Order & Service Information

  • Examples: Name, billing address, shipping/moving addresses, payment details (including encrypted credit card information processed securely through our payment processors), email address, and phone number.

  • Purpose: To fulfill your logistics or order requests, process payments, arrange dispatching/shipping, provide confirmations and invoices, communicate with you, and screen for fraud or financial risk. We may also send you marketing information if you have opted-in or provided express consent.

  • Collection Method: Collected directly from you.

  • Disclosure: Your information is shared with our authorized delivery, moving, and logistics partners through our platform strictly to fulfill your requested service.

Customer Support Information

  • Examples: Name, addresses, communication history, payment details, email, and phone number.

  • Purpose: To resolve inquiries and provide customer support services.

  • Collection Method: Collected directly from you.

3. Sharing & Disclosure of Personal Information

We do not sell your Personal Information. We share your Personal Information with trusted third-party service providers (such as payment gateways, IT hosts, and logistics operators) strictly to deliver our services and fulfill our contracts with you.

We may also disclose your information:

  • To comply with applicable Canadian laws and regulations.

  • To respond to a subpoena, search warrant, or other lawful requests for information we receive.

  • To otherwise protect our rights, property, or safety, or that of our users.

Cross-Border Data Transfers

Your Personal Information may be stored or processed on servers located outside of your home province or outside of Canada (for example, in the United States). While data is outside Canadian borders, it is subject to the laws of that jurisdiction, and foreign law enforcement or regulatory authorities may be able to obtain access to it.

4. Behavioural Advertising & Marketing Communications

We use your Personal Information to deliver targeted advertisements or marketing communications we believe may interest you. In accordance with Canada’s Anti-Spam Legislation (CASL), we will only send you commercial electronic messages (such as marketing emails or texts) if we have your express opt-in consent (or where permitted by legal exemptions).

We use third-party tracking mechanisms, including:

  • Google Analytics: To understand how users interact with our Site. You can read how Google uses your data here: Google Privacy Policy. You can also opt-out entirely here: Google Analytics Opt-out.

  • Ad Partners: We may share info about your site usage and purchases with advertising networks via cookies to personalize ads across the web.

To learn more about how targeted advertising works and to opt-out of interest-based tracking across participating platforms, please visit:

5. Retention of Personal Information

We retain your Personal Information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When Personal Information is no longer required, we securely destroy, erase, or anonymize it.

6. Cookies and Tracking Technologies

Cookies are small data files downloaded to your device to improve your experience. We use functional, performance, and advertising cookies to remember your preferences and analyze traffic.

You can control and manage cookies through your browser settings. Please note that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible. For detailed information on managing cookies, visit www.allaboutcookies.org.

Essential Store Cookies

Name Function Duration
[Insert Cookie Name] Required for secure user login and cart persistence Session

Reporting and Analytics Cookies

Name Function Duration
[Insert Cookie Name] Tracks site usage via Google Analytics Persistent (up to 2 years)

7. Do Not Track Signals

Please note that because there is no consistent industry standard for recognizing "Do Not Track" (DNT) browser signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

8. Data Security and Breach Notification

We maintain appropriate physical, technological, and administrative safeguards designed to protect your Personal Information against loss, theft, unauthorized access, disclosure, copying, use, or modification.

In the event of a security breach involving your Personal Information that poses a "real risk of significant harm" (in accordance with PIPEDA and provincial requirements), we will notify you and the appropriate Privacy Commissioner(s) as required by law.

9. Your Privacy Rights

Depending on where you reside in Canada, you have specific rights regarding your Personal Information. These generally include:

  • Right of Access: The right to request a copy of the Personal Information we hold about you.

  • Right to Correction: The right to request that we correct inaccurate or incomplete info.

  • Right to Deletion/Erasure: The right to request that we delete your data (subject to legal or retention obligations).

  • Right to Withdraw Consent: The right to withdraw your consent to data processing or marketing at any time.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our data practices, operational requirements, or modifications to Canadian law. The "Last Updated" date at the top of this policy will reflect when the latest revisions were made.

11. Contact Us & Privacy Officer

If you wish to access, correct, or delete your data, withdraw your consent, or file a complaint regarding our data handling practices, please contact our designated Privacy Officer at:

Privacy Officer EASYMOVE TECHNOLOGIES CANADA INC 100 Burncrest Road, Markham, Ontario L3R 0B7 Email: [email protected]

If we are unable to resolve your privacy concern to your satisfaction, you have the right to contact the Office of the Privacy Commissioner of Canada (OPC) or your local provincial privacy authority.

Get in Touch

Address (Canada Office)
8 Thoroughbred WayMarkham, ON L6C 0B6

Address (Toronto Warehouse)
100 Burncrest Road, Markham, Ontario L3R 0B7

Address (Vancouver Warehouse)
16062 Portside Road, Richmond, BC V6X 1M1

Address (Montreal Warehouse)
1212, 32nd Avenue Lachine, QC H8T 3K7

Phone / WhatsApp (Canada)
+1 647 2688698

General Enquiry
[email protected]

Business Enquiry
[email protected]

Quick Links

Questions?

Please send your enquiry to [email protected] to the EASYMOVE team or visit the FAQ to see if it helps.

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All Rights Reserved.